This Privacy Policy describes how AML (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal data when you visit our Site, use our services or make a purchase at aml-int.nl (the “Site”), or otherwise communicate with us about the Site (together the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a website visitor or any other person whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date and take any other steps required under applicable law.

How we collect and use your personal data

To be able to provide the Services, we collect personal information about you from various sources, as set out below. The information that we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with our legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.

What personal data we collect

The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we use the term “personal data”, we mean information that identifies you, relates to you, describes you or can be associated with you. The following sections describe the categories and specific types of personal data that we collect.

Information that we collect directly from you

Information that you provide to us directly via our Services may include:

• Contact details, including your name, address, telephone number and email address.
• Order information, including your name, billing address, delivery address, payment confirmation, email address and telephone number.
• Account information, including your username, password, security questions and other information used for account security.
• Customer support information, including details you share when communicating with us, for example when you send a message via the Services.

For some features of the Services, it may be necessary for you to provide certain information about yourself directly to us. You may choose not to provide this information, but in that case you might not be able to use or access those features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you visit and use our Site and your account, including device information, browser information, details of your network connection, your IP address and other information about your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment data (such as bank account details, credit or debit card details and billing address) in order to process your payment, fulfil your orders and provide the products or services you request, so that we can perform the contract we have with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or adverts, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.

All information that we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below, Websites and third-party links.

How we use your personal data

• Provision of products and services. We use your personal data to provide the Services to you in accordance with the contract we have with you. This includes processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipment, facilitating returns and exchanges and providing other features and functionalities related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In that case, Shopify will process your data as set out in Shopify’s Privacy Policy and Consumer Privacy Policy.
• Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or post, and showing you advertisements for products or services. This may include using your personal data to tailor the Services and adverts on our Site and on other websites more closely to you. If you are a resident of the EEA, the legal basis for this data processing is our legitimate interest in promoting and selling our products, in accordance with Article 6(1)(f) of the UK GDPR / EU GDPR, as applicable.
• Security and fraud prevention. We use your personal data to detect, investigate and take action in relation to possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your login details secure. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe that your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for this data processing is our legitimate interest in keeping our website safe for you and other customers, in accordance with Article 6(1)(f) GDPR.
• Communication and service improvement. We use your personal data to provide you with customer support and to improve our Services. This is in our legitimate interest to communicate with you, provide you with effective services and maintain our business relationship with you, in accordance with Article 6(1)(f) GDPR.

Cookies

Like many other websites, we use Cookies on our Site. Specific information about the Cookies we use in connection with operating our shop via Shopify can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and our Services (including to remember your actions and preferences), to carry out analytics and to better understand how users interact with the Services (in our legitimate interest to operate, improve and optimise the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products and advertising on our Site and on other websites.

Most browsers accept Cookies automatically by default, but you can change your browser settings to delete or refuse Cookies. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause some Services, including certain features and overall functionality, to not work properly or to no longer be available. In addition, blocking Cookies may not fully prevent the way in which we share information with third parties, such as our advertising partners.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for the performance of contracts, for legitimate interests and for other purposes covered by this Privacy Policy. These circumstances may include:

• With vendors or other third parties that perform services on our behalf (for example IT management, payment processing, data analysis, customer support, cloud storage, fulfilment and shipping).
• With business and marketing partners to provide services and show you advertising. Our business and marketing partners will use your data in accordance with their own privacy notices.
• When you instruct us, ask us or otherwise give us permission to share certain information with third parties, for example to deliver products to you or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interest of running a successful business.
• In connection with a business transaction, such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal information about users for the purposes described above in “How we collect and use your personal data” and “How we disclose personal data”:

Category	Categories of recipients
Identification data such as basic contact details and certain order and account information Commercial information such as details of orders, purchases and customer support Internet or similar network activity, such as Usage Data Geolocation data such as locations determined by an IP address or other technical measures	Vendors and third parties that provide services on our behalf (such as internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

We do not use or disclose sensitive personal data without your consent or with the purpose of inferring characteristics about you.

With your consent, we share personal data as described below in order to carry out advertising and marketing activities.

Websites and third-party links

Our Site may contain links to websites or other online platforms that are operated by third parties. If you follow links to sites that are not affiliated with us or not controlled by us, it is important that you read their privacy and security policies and any other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information on those sites. Information you provide in public or semi-public areas, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party. The inclusion of such links on our Site does not in itself imply endorsement of the content on such platforms or of their owners or operators, except as stated in the Services.

Children’s data

The Services are not intended for use by children and we do not knowingly collect personal data about children. If you are a parent or guardian of a child who has provided personal data to us, you may contact us using the contact information below to request that it be deleted.

As of the effective date of this Privacy Policy, we are not actually aware that we “share” or “sell” personal data of individuals under 16 years of age (as those terms are defined in applicable law).

Security and retention of your data

Please note that no security measure is perfect or impenetrable and we cannot guarantee “perfect security”. In addition, data that you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send sensitive or confidential information to us.

The length of time we retain your personal data depends on various factors, such as whether we need the data to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes or to comply with other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. These rights are not absolute and may only apply in certain circumstances. In some cases, we may refuse your request where permitted by law.

• Right of access / right to know: You may have the right to request access to the personal data we hold about you, including details about how we use and share your data.
• Right to erasure: You may have the right to ask us to delete the personal data we hold about you.
• Right to rectification: You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party.
• Right to opt out of sale, sharing or targeted advertising: You may have the right to ask us not to “sell” or “share” your personal data, or to turn off the processing of your personal data for purposes which are considered “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, we may, depending on your location, automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
• Right to restrict processing: You may have the right to ask us to stop or restrict the processing of your personal data.
• Right to withdraw consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
• Right to appeal: You may have the right to appeal our decision if we refuse to act on your request. You can do this by responding directly to our refusal.
• Manage communication preferences: We may send you promotional emails and you can unsubscribe from receiving such emails at any time by using the unsubscribe option included in the emails we send. Even if you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect certain information about you to verify your identity, such as your email address or account details, before we can provide a substantive response to your request. In accordance with applicable law, you may appoint an authorised agent to submit requests on your behalf to exercise your rights. Before we accept a request from an authorised agent, we will require proof of their authority to act on your behalf and we may ask you to verify your identity directly with us. We will respond to your request within the time limits required by applicable law.

Complaints

If you have any complaints about the way we process your personal data, you can contact us using the contact details below. If you are not satisfied with our response to your complaint, you may, depending on where you live, have the right to appeal our decision by contacting us again using the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the competent supervisory authorities here.

International users

Please note that we may transfer, store and process your personal data outside the country where you live. Your personal data may also be processed by staff and by external service providers and partners in those countries.

Where we transfer your personal data outside Europe, we rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority in the United Kingdom, where relevant, unless the data are transferred to a country in respect of which an adequacy decision has been made.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us or email us at sales@aml-int.nl, or contact us at Schumanpark 95, 7336 AS Apeldoorn, NL.

For the purposes of applicable data protection law, and unless expressly stated otherwise, we are the controller of your personal data.